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Conversational agents
Support over WhatsApp, web, social and email that understands, resolves and passes only the delicate to you — 24/7.
Who it’s for
Teams drowning in messages that lose sales and patience because they cannot reply in time.
A concrete case
An agent that handles orders, questions and complaints on WhatsApp, resolves what it can and books or escalates the rest.
What it does
- Handles every channel at any hour and grasps what each person needs.
- Checks your data, policies and systems to answer or resolve end to end.
- Escalates to a person only what truly warrants it, with context already built.
- Follows up on whatever was left open until it is closed.
What changes
- Response times drop from hours to seconds.
- Most cases close without touching a person.
- No one is left waiting — not at midnight, not on weekends.
Datria Customer support · online
Scripted demo — not a real conversation.
Is this what you need?
Tell us your case on WhatsApp and we’ll tell you straight whether this line fits and where to start.